Digital Transformation
Madetech
Full Credential Description
Challenge NHS England wanted to standardise how pharmacies share consultation data with GPs. Approach By focusing on interoperability and speeding up assurance processes, we ensured seamless and secure data sharing. Result With real-time data sharing, only 8% of patients are referred back to GPs, reducing pressure on primary care. The challenge: sharing patient data In January 2024, NHS England launched the Pharmacy First initiative, enabling over 10,000 pharmacies to treat common conditions such as sinusitis, earache, shingles and urinary tract infection (UTI) without the need for a GP appointment or prescription. To ensure patient records remain accurate and up-to-date, pharmacies need to be able to share consultation data with GPs. Without a digital solution, this data sharing often relies on outdated methods like phone calls or faxes, leading to delays and potential mistakes. Interoperability has long been a challenge for the NHS. With multiple systems and suppliers in place, making sure that patient data flows smoothly between both services is critical for both safety and efficiency. The NHS Direct Care API Team asked us to develop a standardised approach, ensuring data could flow seamlessly between pharmacies and GPs with the click of a button. Our role involved setting clear standards, assuring supplier compliance and conducting thorough testing. Pharmacist scanning medicine at a counter Our approach: streamlined data sharing Defined clear standards : We started by dev...