Privacy Policy
Last Updated: 15 August 2025
This Privacy Policy explains how Hades Equity Ltd ("we", "us", "our") collects, uses, stores, discloses, and protects personal data when you use TrustCredible.com ("Website"), a UK-based business credentials database. It covers users of the Website, businesses listed, and visitors interacting with affiliate links.
1. Why This Matters
We want you to understand how and why your personal data is processed—whether you're browsing, submitting credentials, or using affiliate links—so you can make informed decisions.
2. Who We Are
Hades Equity Ltd is the data controller for personal data collected via TrustCredible.com. We determine how and why your data is used and ensure compliance with UK data protection laws.
3. Personal Data We Collect
Depending on your use of the Website, we may collect:
Directly provided data: Name, contact details, business information, enquiry content, etc.
Automatically collected data: Device info, IP address, browser type, pages visited, clicks, and other usage metrics via cookies and tracking tools.
4. How We Use Your Personal Data
Your data may be processed for purposes such as:
| Purpose | Need and Lawful Basis |
|---|---|
| Providing our service (e.g., searching business credentials) | Performance of contract / Legitimate interests |
| Communicating with you (e.g., replies, updates) | Performance of contract / Consent |
| Improving Website and services (analytics) | Legitimate interests |
| Legal compliance and protection (fraud prevention, disputes) | Legal obligation / Legitimate interests |
We may also create anonymised or aggregated data for research and improvement purposes.
5. Affiliate Marketing & Third-Party Data Sharing
TrustCredible.com contains affiliate links. Clicking these may lead to third-party sites offering goods or services. When you use such links, third parties may process your data under their own privacy terms.
We also share data with:
- Service providers (e.g., analytics, hosting, email)
- Legal, financial, or audit advisors
- Partners or acquirers in business transactions
- Compliance and law enforcement bodies if required
- Advertising networks to deliver targeted content
We ensure any cross-border transfers comply with UK data protection laws.
6. Data Retention
We keep personal data only as long as necessary for the purposes it was collected—whether for contractual, legal, or analytical reasons—and then delete or anonymise it securely.
7. Your Rights
Under UK law, you have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies
- Request deletion or restriction of processing
- Object to processing (including marketing)
- Withdraw consent where given
To exercise your rights or ask questions, contact us at:
Email: henry.jackson@trustcredible.com
Phone: 07351 148 258
8. Children's Data
Our Website is not directed at children under 18. We do not knowingly collect personal data from minors. If we learn that we've inadvertently collected such data, we will delete it promptly.
9. Third-Party Links & Privacy
Our Website may include links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies separately.
10. Policy Updates
We may update this Privacy Policy to reflect changes in how we handle personal data. Updates take effect once posted on the Website; please check periodically.
11. Legal Framework & Disputes
This policy complies with UK data protection laws—including the Data Protection Act 2018 and UK GDPR—and is governed by the laws of England and Wales. Any disputes will be handled by UK courts.