Digital Transformation
Equal Experts
Full Credential Description
Challenge Working quickly - creating a team to deliver in just four weeks As the Chancellor of the Exchequer was rethinking the economic structure of the country, HMRC was equally busy gathering together several blended teams of data engineers to support a digital transformation. A mix of partners – including we – enabled HMRC to jointly develop strong cloud technology architecture and improve the diversity of the organisation. They comprised experts technically capable of delivering a practical, straightforward system. A system that needed to withstand demand at levels never experienced before by HMRC. The scale of the work HMRC is an established government department, with a multitude of suppliers, hundreds of teams and thousands of engineers. A huge amount of work was required to build and maintain the platform and services needed to deliver financial support to more than 12 million employed and self-employed workers via the Coronavirus Job Retention Scheme, the Self-Employment Income Support Scheme and the Eat Out to Help Out Scheme. Due to the timescales, We worked with HMRC to enable the team structure to work differently on the Multi Tax Digital Platform (MDTP). Specialists from each discipline needed to be represented at team level. A platform engineer was embedded into each digital service team to safely “short-circuit” existing processes. This allowed us to eliminate risks early in the process and maximise on collaboration. This was adopted as ...