Management Consulting

Aon partnered with M&G Wealth, a UK financial advice firm, to address the evolving landscape of financial advising, which is influenced by changing societal needs, technological advancements, and regulatory shifts. M&G Wealth aimed to enhance its understanding of the skills required for future financial advisors to better serve a diverse clientele and promote long-term financial wellbeing. The firm recognized the necessity of reskilling and upskilling its workforce to meet these new demands. To tackle these challenges, Aon’s Talent Solutions team conducted a comprehensive assessment of the advisor role, focusing on identifying key skills and behaviors essential for success in the current environment. This involved interviewing existing advisors to pinpoint skill gaps and convening focus groups to discuss the evolving expectations of advisors. The insights gained from this process enabled M&G Wealth to refine its approach to advisor recruitment, succession planning, and workforce development. As a result of Aon's engagement, M&G Wealth was better equipped to adapt to future challenges and seize opportunities, ultimately moving closer to its goal of making financial advice accessible to a broader audience. The collaboration emphasized the importance of building trust and maintaining long-lasting relationships with clients, ensuring that the firm remains relevant and relatable in a rapidly changing financial landscape.