Management Consulting

Healthcare providers today face evolving, complex, and interconnected risks, particularly in the Australian healthcare industry. Aon identified that these organizations grapple with challenges such as an ageing population, rapid technological advancements, talent retention, privacy concerns, and the critical importance of patient experience. In response to these niche issues, Aon established a Health Practice Group composed of industry specialists to deliver tailored and innovative risk management solutions. Aon's approach treats risk as a preventable illness, empowering healthcare organizations to make insight-driven decisions that enhance clinical, commercial, and community health outcomes. This strategy aims to lower costs, optimize assets, and minimize liability while unlocking workforce potential. Aon collaborates closely with healthcare organizations, providing consultation, benchmarking, education, management strategies, and risk mitigation to achieve optimal results. Aon has developed a client base that represents approximately 70 percent of the Australian healthcare industry, including private hospitals, medical centers, aged care facilities, and IVF clinics. This extensive client engagement has allowed Aon to cultivate specific expertise in the healthcare sector, enabling them to offer comprehensive support across the entire risk and people spectrum. Their services include insurable risk transfer, quantitative modeling, workers’ compensation consulting, and claims management, among others. In addition to these services, Aon recognizes the heightened vulnerability of the healthcare sector to cyber risks, given the sensitive personal information stored within their systems. Aon’s Cyber Risk Solutions group assists healthcare organizations in developing incident readiness and crisis response plans, addressing the significant financial implications of potential data breaches, which can average $276,000 for detection and recovery alone, not including fines. By leveraging data-driven insights and the collective experience of their team, Aon provides a holistic approach to risk management. This enables healthcare clients to balance cost and protection effectively, driving performance and profitability, which in turn allows for reinvestment in patient care and organizational growth.