Management Consulting
Aon
Full Credential Description
Aon partnered with a multinational telecom company to enhance its AI workforce strategy. The client faced challenges in integrating AI-enabled technologies into their operations, which necessitated a refined approach to workforce skills. Aon utilized its AI data and analytics tools to establish a benchmark for the essential skills required by employees to effectively incorporate AI into their work processes. To address the skill gaps, Aon conducted a job-skills adjacency analysis, identifying opportunities for both upskilling and reskilling within the organization. This analysis provided critical insights that informed the telecom company's strategic discussions regarding investments in both personnel and technology. It highlighted areas where skilled talent could be transitioned to higher-value roles, thereby optimizing work processes and enhancing employee impact. As a result of these initiatives, the telecom company was able to achieve significant cost savings and improve operational efficiency through targeted AI investments.