Management Consulting

Aon partnered with a global bank to address its significant skills gap compared to fintech and technology firms. The bank recognized the need to maintain a competitive edge and attract the necessary talent to drive innovation. Through a benchmarking process using Aon's Future Skills Framework, it was determined that while the bank was aligned with other global, regional, and local banks in terms of its future skills set, it lagged behind in comparison to more technologically advanced firms. To tackle this issue, Aon implemented a series of tailored recommendations. First, the workforce structure was realigned to support investments in a digital banking model, ensuring that the organization could adapt to the evolving landscape of financial services. Additionally, Aon emphasized the importance of addressing the future skills gap by providing development and career support, which would facilitate the redeployment of talent as needed. Finally, the bank was advised to explore its reward strategy for technology roles, ensuring that compensation was competitive and aligned with market standards to mitigate any potential skills pay gap. As a result of these initiatives, the bank not only improved its skills readiness but also positioned itself more favorably in the competitive landscape of financial institutions, enhancing its ability to innovate and attract top talent. This strategic approach to workforce optimization ultimately aimed to create long-term value and resilience within the organization.