Digital Services

Search View all results Filter by Type Select all Pages Blog posts Case studies Books News Articles Events Challenge Skills for Care’s existing system lacked crucial features, prompting the need for support to extend its capabilities. Approach We worked to improve the Adult Social Care Workforce Data Set, addressing slow release cycles and bugs. Result We helped create a solid roadmap for the service, along with weekly and ad hoc releases. Challenge Skills for Care is a delivery partner for the Department of Health that collects data on the adult social care workforce from care home providers. This is used by the government to make important decisions about pay, training, qualifications and other work-related issues. The system they use for collecting and interpreting this data was missing some crucial features and Skills for Care needed our help to extend it. Our approach The Adult Social Care Workforce Data Set needed improving because new features were not being delivered, releases were not being deployed frequently enough and, when they were deployed, they often contained bugs. Working with our partner Difrent, we began with a two week inception that identified the wants and needs of the client, pinpointing what had been built previously and why. This enabled us to build a roadmap for our team of engineers to work on and address the technical debt that had built up. We went on to replace the monthly release cycles with multiple releases per sprint and ad hoc releases when required. We also ensured all code was free of bugs, by introducing a test suite coupled with strong cross-functional collaboration and communication at all points of the development cycle. we and Difrent helped to reinforce our Agile ways of working ensuring we keep user needs as our main driver. They have made huge improvements to our deployment processes and to the quality of code. It’s a major surprise if we find a bug these days. Jackie Green ASC-WDS Supplier and Contract Manager, Skills for Care Results we achieved together In just a few months, we helped to develop a strong roadmap controlled by a product owner that takes us into next year, while moving the service towards a GDS assessment. During our time working with Skills for Care, we have undertaken 45 user research sessions with 40 different users from care home providers. We have also released a range of new features covering training and qualifications, staff records, benchmarking and much more. Weekly and ad hoc releases introduced Technical debt addressed Strong product roadmap established 45 user research sessions completed 40 care home participants engaged Service moving towards GDS assessment Reliable intelligence about the workforce, and workforce research based on quality data, are crucial to all those who need to understand and shape the provision of social care now and in the future. Skills for Care Workforce development strategy Related services Digi­tal serv­ice delivery We support you at every point in the delivery lifecycle, right from defining the problem right through to the live services that solve them. Data and AI Use data-driven insight to design and deliver better services to users and unlock the power of AI and Machine Learning. Speak with an expert Tags Data and AI Digital service delivery Health and care Stay in the loop Get expert insights delivered monthly Whitepaper Laying the groundwork for AI Unlock your AI potential: Discover your archetype, master the 3 pillars of data maturity, and learn from real-world transformations in our latest whitepaper, Laying the Groundwork for AI. Case Study Data-driven insights within adult social care Uncovering data-driven insights using AWS to help Skills for Care plan, monitor and fund adult social care more quickly and accurately. Register for updates × Stay in the loop Get expert insights delivered monthly Close We provide Digital, Data and Technology services to help organisations make a positive impact Subscribe to our newsletter Services Services Data and AI Digital transformation Managed services Cloud and engineering User-centred design Digital service delivery Legacy application modernisation Products Products Repairs Voids Evidence Damp and Mould Inspection Scheduling Repairs: Integration-free Version Industries Industries Central government Local government Health and life sciences National security and public safety Defence and space Transport Education Housing Insights Insights Blog Events Case studies News Resources Company Company Purpose and mission Frameworks Partners Careers Apprenticeship Contact us EDI we Investors Manage Cookie Consent We use cookies to give you the most relevant experience. Please let us know if you accept the use of ALL the cookies or visit "Cookie Settings" to provide a controlled consent. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage options Manage services Manage {vendor_count} vendors Read more about these purposes Accept Deny View preferences Save preferences View preferences {title} {title} {title} Manage consent