Management Consulting

Aon has been appointed to provide administration services to the General Motors UK Pension Schemes, which are valued at £3.25 billion and serve 18,000 members. This decision follows the trustees' choice to outsource scheme administration for the first time after previously managing it in-house. The trustees aimed to find a partner that could not only maintain but also enhance the high quality of service already provided to members. The selection process involved rigorous due diligence, and the trustees expressed confidence in Aon due to their established relationship in actuarial services. Aon’s commitment to leveraging technology and self-service capabilities was highlighted as a crucial factor in improving the member experience. The investment Aon has made in transforming its administration business over the past five years positions them well to meet the specific needs of the General Motors schemes, ensuring a partnership focused on delivering the best possible outcomes for scheme members.