Digital Services

We built and sustain a platform that holds citizen information and securely exchanges it with third party suppliers, powering services that make it easier for people to access jobs and learning. The client Ministry Of Justice we’s role Strategy Agile Engineering Architecture Process automation Devsecops Cloud services Support The brief Her Majesty’s Prison and Probation Service (HMPPS) is an agency made up of Her Majesty’s Prison Service, the National Probation Service and a headquarters focused on creating tools and learning. The agency’s aim is to reduce reoffending by rehabilitating people in their care through education and employment opportunities. As part of a new policy directive, HMPPS needed to update their legacy system. As a key supplier partner for the Ministry of Justice, we came on board to create a new case management system that held data in the cloud. This would drive the delivery of HMPPS services through third party suppliers known as community rehabilitation companies (CRCs). The delivery Working agile, we created the Strategic Partner Gateway (SPG). This was a secure messaging service that supports data exchange between the Authority ICT Applications and CRCs. The outcome The SPG programme was successfully delivered. Continual development work has now been transitioned to the Ministry Of Justice’s digital studio. We continue to work onsite in this organisation, providing agile delivered enhancements to the system as part of a broader digital service delivery team. Challenges A complex, multi-supplier environment To complete this project, we’s team worked in an agile fashion. We collaborated with many other suppliers, including third party organisations and independent contractors and consultants. The project required a blended range of skills. This included implementation, infrastructure, programme management, architecture, testing, release management and post-release support services. Global award-winning customs innovation —Border Force Case Study Our impact on digital government services in 2024 Case Study Helping local councils revamp taxi licensing to boost efficiencies and reduce costs Case Study Wrap-up: Our impact on digital government services in 2023 Case Study Secure and cost-effective archiving of court judgments with serverless technology Case Study From a stalled legacy system project to award-winning success Case Study Thanks for joining us! We’ll keep you informed with regular updates. Subscribe to our monthly newsletter, including updates about our content and events First name (Required) Last name (Required) Email (Required) Organisation (Required) Job title (Required) Consent (Required) I agree to the privacy policy. You can unsubscribe any time. we will never share your data with third parties. CAPTCHA Email This field is for validation purposes and should be left unchanged. We are using cookies to give you the best experience on our website. You can find out more about which cookies we are using or switch them off in settings . Accept Reject Settings Close GDPR Cookie Settings Privacy Overview Strictly Necessary Cookies 3rd Party Cookies Privacy Overview You can read our privacy policy on our privacy page . Strictly Necessary Cookies Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Enable or Disable Cookies If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again. 3rd Party Cookies This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. Keeping this cookie enabled helps us to improve our website. Enable or Disable Cookies Please enable Strictly Necessary Cookies first so that we can save your preferences! Enable All Save Changes