Management Consulting

Aon UK faced the challenge of helping organizations manage risk across their vehicle fleets, particularly in the context of overwhelming data from telematics systems. Fleet managers often struggled with 'data fatigue' due to the vast amounts of information generated by connected vehicles, making it difficult to extract actionable insights for effective risk management. To address this issue, Aon developed the Motor Risk Insights tool, which integrates data from over 40 different telematics providers. This tool consolidates risk-related data, such as speed and braking events, into a simple, explainable risk score. By utilizing proprietary algorithms and risk weighting, the tool provides a dashboard that displays normalized risk trends, allowing fleet managers to quickly identify changes in risk profiles. The tool was designed based on extensive research and feedback from insurers and clients, ensuring it meets the specific needs of organizations managing diverse telematics systems. The implementation of Motor Risk Insights has led to significant benefits for organizations. By identifying risky driving behaviors, such as excessive speeding, fleet managers can target interventions effectively. For instance, they can provide tailored training for drivers exhibiting high-risk behaviors while implementing broader safety programs for others. This targeted approach not only enhances safety but also reduces claims and associated insurance costs. Research indicates that 72% of fleets utilizing telematics and driver training reported a decrease in crashes and claims. Additionally, the insights gained from the tool enable organizations to refine their vehicle policies. For example, if data reveals a spike in accidents during specific times or on certain roads, organizations can take proactive measures to mitigate these risks. The tool also facilitates discussions with insurers, allowing organizations to demonstrate their commitment to risk management, which can lead to improved insurance terms and pricing. In pilot programs conducted in 2024, organizations using Motor Risk Insights reported positive outcomes, identifying specific behaviors that could be improved through targeted interventions. This highlights the value of data-driven decision-making in enhancing fleet safety and reducing costs. By leveraging credible data analysis and working with trusted risk advisers, organizations can effectively manage risk and drive down expenses associated with their fleets.