Investment & Fund Management

ebankIT, a digital banking solutions provider based in Porto, faced the challenge of helping financial institutions navigate the rapid digital transformation in the banking sector. With the increasing demand for omnichannel solutions that integrate seamlessly with existing core systems, ebankIT recognized the need to innovate and expand its offerings to meet the evolving needs of banks and credit unions, particularly in light of the COVID-19 pandemic which accelerated digital adoption.

To address these niche issues, ebankIT developed a comprehensive product that supports both retail and corporate banking needs, including mobile solutions and contact center support. The company established a dedicated team to create proprietary technology, achieving significant milestones since its inception in 2014. A crucial investment from Pathena, a venture capital firm backed by the European Investment Fund (EIF), enabled ebankIT to scale its operations, increasing its workforce from a small team to nearly 100 employees and expanding its global partner network.

As a result of these tailored solutions and strategic investments, ebankIT has experienced remarkable growth, boasting a 50% year-on-year increase in revenue over the past four years. The company has successfully attracted clients across multiple countries, including Canada, the UK, Switzerland, and South Africa. Notably, their omnichannel platform played a pivotal role in enabling one of their clients to obtain licensing and commence operations in the UK in record time, showcasing the effectiveness of their innovative approach in a competitive market.