Technology Professional Services

Professional Services

Professional Services Firm

Industry: Technology

Full Credential Description

A large European industrial goods company faced significant challenges as it considered migrating to SAP S/4HANA to modernize its operations and enhance client service. The leadership aimed for a business-driven transformation rather than a mere technical upgrade, which required a comprehensive rethinking of various business aspects. Key issues included difficulties in defining the optimal target application architecture, uncertainty regarding the necessary SAP "bill of material," and concerns about data quality and readiness for migration. Additionally, there were apprehensions about employee readiness to adapt to the anticipated changes in working methods.

To address these challenges, the we team leveraged its expertise in business-driven ERP modernization, employing the "S/4HANA Transformation Excellence" approach. After an extensive discovery phase, the team successfully initiated and executed the transformation program within six months, significantly reducing the risk of failure. They achieved full organizational alignment, ensuring buy-in from all stakeholders and breaking down former functional silos. The team facilitated the selection of the most suitable systems integrator and ensured the client's readiness across four key dimensions: business model, system architecture, program structure, and organizational change management.

As a result of the transformation, the company adopted a new business model focused on three core areas: projects, products, and services. This strategic shift not only modernized the business setup but also yielded substantial financial benefits, including a €34 million boost to EBITDA and €18 million in savings over the following three years. The compelling financial narrative generated strong support from the board of directors, solidifying the success of the transformation initiative.