Investment European Financial Services

Investment & Fund Management

facilitated by the European Investment

Full Credential Description

Docly, a healthcare company based in Sweden, faced the challenge of managing a high volume of patient consultations that could be addressed digitally, thereby freeing up healthcare professionals for more serious cases requiring physical care. The traditional healthcare model often saw 10% of patients consuming 90% of resources, leading Docly to innovate by developing a digital consultation platform that allows patients to provide structured data before consultations. This approach enables doctors to assess situations quickly and resolve issues without the need for in-person visits.

The tailored solution provided by Docly involved creating a system where 85% of cases could be resolved through text communication, significantly reducing the need for physical consultations. This not only saves time and resources for healthcare providers but also benefits patients by streamlining the consultation process. The platform's efficiency became particularly valuable during the COVID-19 pandemic, as demand for digital consultations surged, with an increasing number of older patients utilizing the service to avoid potential exposure to infections.

In 2018, Docly received an equity investment from EQT Ventures, facilitated by the European Investment Fund (EIF) under the EU’s Investment Plan for Europe. This funding enabled Docly to expand its operations into the UK, establishing a partnership with the NHS. This collaboration was crucial for both financial support and enhancing doctor/patient readiness for digital consultations, reflecting a significant shift in attitudes towards telehealth solutions. Overall, Docly's innovative approach not only improved healthcare delivery but also demonstrated the potential for digital solutions to transform patient care in the healthcare industry.