Digital Transformation Consulting

In 2016, Accenture identified a significant skills gap in the workforce and launched a professional apprenticeship program aimed at addressing this issue. The program was designed to be an integral part of their talent strategy, with a commitment to ensuring that apprentices would make up 20% of their entry-level hires in the US and Canada by FY25. Since its inception, over 2,500 apprentices have participated in the program across more than 40 cities.

The tailored solution provided by Accenture involved not only the establishment of their own apprenticeship program but also the co-founding of the Chicago Apprentice Network with Aon and Zurich North America. This initiative aimed to help other companies develop similar programs, thereby scaling the impact of apprenticeships across various industries. The program emphasizes hands-on experience, mentorship, and coaching, allowing apprentices to gain practical skills in areas such as programming, data analysis, and project management.

Quantifiable results from the apprenticeship program include a notable increase in retention rates, as apprentices are more likely to stay with the company compared to traditional hires. Additionally, research indicates that reskilled workers outperform their peers in key performance metrics such as work ethic, productivity, and innovation. The establishment of 11 Apprentice Networks, which unite over 200 companies, further demonstrates the program's success in creating a more inclusive workforce and addressing the talent shortage in professional roles.