Telecommunications Partnership Challenges Transition Collaboration Strategic Accenture Transformation

Digital Transformation Consulting

Accenture

Full Credential Description

Consider our partnership with a European private equity-owned telecommunications provider with revenue below $1 billion. The client faced significant challenges in managing order fallout and transitioning over six million households from copper to fiber. Our collaboration began with addressing these order management issues and has since evolved into a broader engagement through strategic managed services.

Accenture has played a crucial role in this transformation, acting as a key value accelerator in the client's capacity- and order-driven fiber rollout. Since 2013, we have generated an estimated $40 million in savings for the client, which translates to an impressive 89% internal rate of return per annum on an initial investment of $4.4 million to establish the service. This partnership not only improved operational efficiency but also positioned the company favorably for a future exit, ensuring a smooth transition for new owners by providing vision, visibility, and continuity throughout the process.