Digital Transformation Consulting

International Flavors and Fragrances (IFF) faced significant challenges following its acquisition of the nutrition and biosciences business from a global chemical company. With operations spanning 345 sites, including 100 manufacturing and laboratory locations, and managing over 500 applications, the integration of this new business posed a complex task. A key issue was the need to merge the quality systems of the acquired business with IFF’s existing operations, particularly the SampleManager Laboratory Information Management System (LIMS) and Northwest Analytics Focus EMI, which are critical for manufacturing operations and quality control.

To address these challenges, IFF partnered with Accenture to facilitate a smooth post-merger transition. The solution involved migrating the LIMS system to Amazon Web Services (AWS), which was chosen as the cloud provider. This migration was intricate, requiring the integration of approximately eight applications, over 300 users, and more than 400 interfaces. Accenture's team brought expertise in business process engineering, technical manufacturing knowledge, and change management to create a tailored roadmap that aligned with IFF’s business needs.

The successful go-live of IFF’s new cloud-based solution marked a significant milestone. The integration of SampleManager LIMS and Focus EMI into IFF’s manufacturing processes has enhanced quality-control work processes and established a foundation for further cloud opportunities across IFF’s business functions. The AWS platform offers scalability and security, adhering to stringent IT standards, which supports structured and controlled growth for IFF. The improvements in reliability, speed, and connectivity are expected to enhance operational efficiency and ensure compliance with industrial and governmental regulations. This transition not only positions IFF for ongoing innovation but also aims to improve the safety and quality of its products.