Digital Transformation Consulting
Accenture
Full Credential Description
The case study details a partnership with a European PE-owned telecommunications provider with revenue below $1 billion, which was transitioning over six million households from copper to fiber. The client faced niche challenges related to order fallout management during their fiber rollout and the need for a scalable, efficient operating model to support this complex transformation. Accenture provided strategic managed services focused on capacity and order-driven fiber deployment, which served as a critical value accelerator in the process.
Through this tailored approach, Accenture generated an estimated $40 million in savings for the client since 2013, achieving an 89% internal rate of return annually on an initial investment of $4.4 million. The managed services also facilitated a smooth exit process for the PE owner by providing continuity, clear visibility, and a strategic vision that helped transition ownership seamlessly. This case exemplifies how strategic managed services can significantly optimize operational efficiency and financial performance in large-scale technology infrastructure projects for mid-market telecom providers.