Digital Transformation Consulting

The case study focuses on a client within the enterprise software and technology industry facing challenges in modernizing their systems and optimizing their digital core amidst rapid advancements in AI and automation. The client experienced niche issues such as aligning existing capabilities with industry best practices, integrating AI and gen AI capabilities effectively, and transforming their operating model to enable faster, data-driven decision-making.

To address these issues, the tailored solution involved developing a strategic, industry-specific roadmap that prioritized value creation and ROI measurement through tools like the Enterprise Value Indicator. The client was guided to build a flexible, secure digital core utilizing SAP Business Technology Platform (BTP), SAP S/4HANA Cloud, and SAP Business Suite, with a focus on modernizing data platforms and embedding generative AI and other industry-specific solutions. Additionally, the approach emphasized optimizing operations via SAP lines of business solutions, harmonizing data within SAP Datasphere, and preparing for SAP Business Data Cloud to leverage AI use cases effectively.

The results were quantifiable and tailored to the client's needs: they achieved a 40% acceleration in their SAP enterprise transformation programs through gen AI-embedded delivery methods, improving agility and time-to-value. The implementation of these solutions contributed to a 10-15% increase in revenue growth compared to industry peers, driven by more effective data utilization and AI-enabled insights. Furthermore, the adoption of SAP managed services improved the client's process innovation by 42%, and the comprehensive digital transformation empowered the client to significantly enhance operational efficiency and competitive positioning in their industry.