Securities Law

Microsoft faced significant challenges in its workforce mobility function, particularly in adapting to the evolving needs of employees and the complexities of cross-border work. The traditional model of mobility was limited to expatriate assignments and company-supported relocations, which did not align with the new realities of employee-driven scenarios, such as personal relocations and mixed travel for business and personal reasons. This shift necessitated a more strategic approach that prioritized employee experience and operational efficiency. To address these challenges, Microsoft collaborated with EY to develop a comprehensive mobility solution that integrated various systems and streamlined processes. The initial focus was on launching a US state-to-state business traveler program that required seamless integration with Microsoft’s human resources information systems, travel, payroll, and equity systems. This program aimed to enhance the traveler experience while automating downstream processes. As part of the transformation, Microsoft sought to reduce its reliance on multiple immigration providers, moving from 19 global providers to a single global provider outside the US. This centralization aimed to improve efficiency, enhance the employee experience, and align immigration processes with broader business goals. The collaboration with EY allowed for the development of the EY Mobility Pathway, a scalable platform built on Microsoft Azure that integrates mobility lifecycle activities and into a single interface. This platform not only streamlined administrative tasks but also improved transparency and collaboration among all stakeholders involved in the mobility process. The results of this initiative were significant. Microsoft reported enhanced efficiency due to streamlined processes, allowing teams to focus on strategic initiatives rather than administrative burdens. The close collaboration between Microsoft and EY fostered a culture of innovation, leading to better problem-solving and compliance management. The new approach also improved the overall experience for mobile employees, making it easier for them to navigate the complexities of mobility. Additionally, the data-driven insights provided by the EY Mobility Pathway enabled more informed decision-making regarding mobility strategies. Overall, the partnership between Microsoft and EY exemplified how a strategic, technology-enabled approach to workforce mobility can drive operational efficiency and enhance employee experience, ultimately positioning Microsoft for future success in a rapidly changing work environment.

Leading international law firm with verified case studies