Digital Transformation Consulting
Accenture
Full Credential Description
A Southeast Asian national oil company faced the challenge of managing enormous volumes of data stored in various formats and continuously generated daily. To address this, they deployed generative AI and cognitive search technologies to unlock the true value of their data assets. The solution involved creating a comprehensive knowledge base that incorporated over 250,000 documents containing both structured and unstructured information. This setup automated information discovery, making data effortlessly accessible with minimal effort, which in turn simplified knowledge gathering across different roles within the organization. The implementation resulted in significant operational efficiencies, notably reducing accidents and streamlining data retrieval processes, thereby facilitating new growth opportunities and improving safety outcomes.