Consultancy Tanzania Pharmaceuticals Market Survey Sales Investigation Evidence

Risk Management

PWC

Full Credential Description

In a case study involving an international financing institution (IFI) in Tanzania, the client faced a significant issue where an audit revealed a discrepancy between the malaria medications shipped to health facilities and those reported as disbursed to beneficiaries. To address this, the consultancy team collaborated with local partners to conduct a market survey, visiting 65 pharmacies and local markets across two regions. The objective was to determine if IFI-financed medications were being sold instead of distributed for free. The team executed a detailed plan that included purchasing medications while ensuring each purchase contained identifiable blister packs with batch numbers. They engaged with salespersons to understand the source of the medications and the motivations of buyers reverting to illicit markets. Over a five-day period, the team successfully identified instances where IFI drugs were being sold, providing critical evidence for the investigation. The benefits to the