Microsoft's Corporate, External, and Legal Affairs (CELA) team faced significant challenges in managing regulatory compliance across multiple jurisdictions. The manual effort required to review regulations, assess their alignment with Microsoft polic...

A major bank with a significant presence in SME lending and asset finance faced challenges in aligning its strategy with the rapidly evolving landscape of transition technologies. The bank struggled with understanding the diverse maturity levels of t...

In the UK FinTech industry, many companies face significant challenges in establishing effective board leadership, which is crucial for sustainable growth and performance. A common issue identified is that high-potential FinTechs often struggle to fo...

A Tier 1 financial client approached EY with significant challenges in implementing technological transformations within their finance operations. The client recognized the need for a collaborative environment to facilitate critical discussions and s...

A global HVAC company recognized the necessity to establish a presence in the smart market and collaborated with the EY-Nottingham Spirk Innovation Hub to develop an innovative smart thermostat for its residential business unit. EY teams assisted in ...

A global life insurance company with over $4 billion in annual revenue faced significant challenges as it sought to spin off its US life insurance and annuity business. The company aimed to create a new entity, referred to as NewCo, that would redefi...

Network Rail faced significant challenges in improving safety for its frontline staff while maintaining business performance and embedding sustainable benefits. The organization, responsible for running a safe and efficient railway across Great Brita...

KCOM, a regional communications and IT provider, faced the challenge of needing a quick and cost-effective transformation of its finance function to align with a new agile business strategy. The company sought to modernize its finance operations with...

A leading insurance firm in the Nordics faced significant challenges in its claims management process, primarily due to the manual handling of unstructured data from various sources, including bills, invoices, and medical documents. This labor-intens...

Traditional European banks faced significant challenges in transforming their customer service operations amidst rising competition from fintechs and changing customer expectations. The need to reduce customer service costs while simultaneously deliv...

In the healthcare sector, a client faced significant challenges related to patient access and operational efficiency. Patients with specialty referrals were experiencing wait times exceeding six months, and the organization had a patient call abandon...

Health systems are currently facing unprecedented pressures, including rising patient expectations, declining hospital volumes, and financial losses. To address these challenges, many forward-thinking health systems are shifting their focus from trad...

How a global MNC halved background verification (BGV) time with Managed . A global multinational corporation faced significant delays in its onboarding process due to lengthy background verification procedures. To address this issue, EY implemented a...

One of EY's clients, a top ten global bank, faced significant challenges in adapting to the rapidly evolving digital payments landscape. With 70% of the population in their key market already using smartphones, the bank recognized the urgent need to ...

A leading private bank recognized the need for a significant transformation to enhance customer centricity and maintain its market leadership in the evolving wealth management landscape. The bank faced challenges in understanding its clients' unique ...

As part of its digital transformation initiative, a client in the oil and gas industry aimed to enhance clarity and efficiency in its engineering processes. The client faced significant challenges due to a library of over 750 documents, each containi...

A leading private bank faced significant challenges in adapting to the evolving wealth management landscape, where clients increasingly demanded tailored advice and intuitive digital tools. The bank recognized that to maintain its market leadership, ...

A global conglomerate faced the challenge of establishing a stand-alone energy business after acquiring 2,500 producing oil and gas wells in Texas for nearly $1.5 billion. The company aimed to set up this subsidiary with operational capabilities with...

The U.S. Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) faced significant challenges in modernizing its financial systems, which were hampered by outdated legacy systems and a lack of data integrity. The agency needed...

Hastings Direct, a UK insurance provider, faced significant challenges in delivering a seamless digital experience to its customers. As the global insurance market shifted towards digital offerings, Hastings Direct recognized that many consumers were...