Bayer, a leading pharmaceutical company, faced significant challenges in its clinical trial site management processes, particularly regarding site payment efficiency and relationships. The company identified that complex invoicing processes and a lac...

Bayer, a leading pharmaceutical company, faced significant challenges in its clinical trial site management processes, particularly regarding site payment efficiency and accuracy. The company identified that reliance on manual processes, lack of tran...

DuPont faced significant challenges in its supply chain management due to a series of global disruptions, including international trade disputes and the COVID-19 pandemic. These events created volatility that left Chief Supply Chain Officers struggli...

A championship-winning basketball team sought to enhance its fan experience and drive revenue growth by evolving its legacy IT systems. The franchise engaged EY to design and develop a suite of digital solutions aimed at maximizing attendance levels ...

Xcel Energy faced significant challenges in adapting to the evolving expectations of energy consumers in the 21st century. With a growing demand for personalized energy solutions and a shift towards sustainability, the company recognized that traditi...

A multinational consumer product corporation faced the challenge of reducing risk while focusing its best talent on high-value work amidst rapidly evolving legislation and tax authority technological advancements. This situation presented an opportun...

Following the acquisition of Shire Pharmaceuticals in 2019, Takeda, a leading pharmaceutical company, faced the challenge of transforming its finance processes to become a best-in-class finance organization. The global CFO, Costa Saroukos, recognized...

Microsoft faced significant challenges in its workforce mobility function, particularly in adapting to the evolving needs of employees and the complexities of cross-border talent movement. The traditional model of mobility was limited to expatriate a...

Microsoft faced significant challenges in its workforce mobility function, particularly in adapting to the evolving needs of employees in a post-pandemic world. The traditional model of mobility was no longer sufficient, as it primarily focused on lo...

A US-based multinational manufacturer faced significant challenges in its supply chain, particularly as logistics costs surged to over $1 billion annually by 2022 due to market volatility and increased customer demands during the COVID-19 pandemic. T...

Microsoft's Corporate, External, and Legal Affairs (CELA) team faced significant challenges in managing regulatory compliance across various jurisdictions. The manual effort required to review regulations, assess their alignment with Microsoft policy...

Suzuki GB PLC faced significant challenges with their outdated customer relationship management (CRM) system, which was built around multiple interfaces and relied on third-party manual processing. This legacy system not only increased operational ri...

In a strategic initiative to enhance its financial operations, Microsoft faced the challenge of optimizing processes and maximizing efficiency within its finance department. The company aimed to improve data literacy and streamline access to historic...

In early 2022, an Asia-Pacific financial firm sought assistance from EY-Parthenon’s Geostrategic Business Group (GBG) to navigate the complexities arising from geopolitical tensions, particularly between the US and China. The firm was concerned the p...

The client, a commercial bank, faced significant challenges in analyzing the effectiveness of its sales agents. Traditional performance analysis methods relied heavily on supervisors listening to sampled calls and using surface-level metrics, which w...

A large state transportation agency, specifically a Department of Motor Vehicles (DMV), faced significant challenges due to surges in demand, resulting in extended wait times and service backlogs for over 10 million customers. The agency recognized t...

Dow, a leader in materials science, faced a significant challenge in enhancing its customer experience (CX) within the B2B sector. Recognizing the declining quality of customer experience in the U.S. and the potential link between superior CX and rev...

Dow, a leader in materials science, faced a significant challenge in enhancing its customer experience (CX) within the B2B sector. Recognizing the potential link between superior customer experience and business success, Dow's executive leadership, l...

Real I.S. AG faced the challenge of establishing a diversified real estate in Australia, with a target volume of AUD400 million focused on core office properties in major cities. The firm sought to make its first significant acquisition to kickstart ...

Tokyo Gas America Ltd. faced significant challenges as it sought to expand its presence in the U.S. renewable energy market and enhance its oil and gas . The company aimed to acquire the Aktina Solar Project in Texas, a 500MWac/631MWdc solar initiati...